Only Students who have the required minimum English level, the required Student level and the required gender that you have set on your Course can book your Course. This is to avoid disappointment.

Minimum English level
By default the minimum English level set on every Course is "Beginner" but you can change it as you like. If the Student doesn't speak your native language and can't speak English at a level that you require for this Course, that's a serious problem we want to avoid at all costs.

Student level
By default the Student level is set to "adult". If you want to teach under 18s (kids), you must upload a valid Certificate of Good Conduct on your profile and have it approved by our team. Your CGC is kept private but the Student will see a check mark so they understand that we have approved your CGC. Your CGC must be issued within the last 6 months as of the current date. Say you wanted to specifically teach Students of a particular Student Level e.g. Primary 6 because you want to teach them English in preparation for their English Secondary School Interview, that should be possible. When you set it to be this level, only Students with that level set on their profile will be able to book your Course.

Gender
By default the gender for your Course is set to "any" but let's say that you only wanted to teach "females", you'd set it to "female any". Then Students who are males, cannot access or book your Course. And if you only wanted to teach people from the LGBTQ+ community, you'd set it to LGBTQ+. Explore more options on our platform.

We strongly believe that no one should be forced to teach people of a particular gender, accept any English level or Student level. And conversely, no one should be forced to learn from a Teacher if they do not agree with them based gender, language, degrees, expertise, skills or abilities. You are the center of our platform, whether you are a Teacher or a Student, you should be in control. And that's how it should be if we want you to have the happiest and best possible experience in learning whether it's on this platform or anywhere else.