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( an FAQ = a Frequently Asked Question )
There are in total 52 FAQ that match your search criteria.
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A:

As a 5StarTeacher, you are in control of when your available Sessions should automatically expire when they remain "unbooked". That's why created the" Session Expiry Term". This allows you to automatically set or change the expiry date and time of all of your Available Sessions at once.

The Session's Booking Expiry Date and Time is the date and time at which an unbooked Session expires automatically. You can set your Session Expiry Term to 2 hours, 4 hours, 12 hours, 24 hours or 48 hours before the start of every Session. Currently, each month you can change this setting only 3 times.

Why is this so?
This is so that Students can rely on booking Sessions with you. Suppose you had set your Session Expiry Term at "2 hours", meaning your Available Sessions would expire 2 hours before the start date and time of those Sessions, and you changed it to 48 hours, all of a sudden, all your Sessions within the next 48 hours would then expire.

There are benefits for the Teachers too.
Suppose it's Friday but something unforeseen has come up for the weekend e.g. the babysitter has fallen ill and you need to stand in. You can then set your Session Expiry Term to 48 hours and all your "Available" Sessions will automatically expire. Note that "Booked" Sessions will not go away, you do need to show up for those. If that were not possible as well, you can choose to cancel them. See cancelling Sessions in the FAQ section to learn more.

 

Intended for: Teachers
Language: English
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A: Yes. However, you can simply deactivate your account by switching off the "active" button and no one will find you anymore on the platform. And if you changed your mind, switch it back on again. Simple.
Intended for: Anyone
Language: English
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A: Sign up as a Student or a Teacher and you'll receive full access to all information from all "active" Influencers on our platform. This includes all filters on the Influencer Search List and their extended profile view which includes insightful audience information and more. Signing up is always free of charge.
Intended for: Anyone
Language: English
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A: No. The influencer can show their preference of payment and collaboration via their profile but 5StarTeachers can never be held responsible for paying influencers. That is something have to agree on between the two of you. If you'd like, you can use a coupon code to collaborate with the Influencer to maintain 100% transparency. We have a feature to facilitate this. If enough Influencers want to see an option to have their payments received through the platform, we may look into it.
Intended for: Anyone
Language: English
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A: At the moment we don't allow this as it could cause spam. You are responsible for filtering, searching and contacting them on our platform via the link on their profile. If enough Teachers want to contact our Influencers directly on our platform, we may look into this. If enough Teachers want to be contacted by our Influencers directly on our platform, we may look into this as well. So let us know.
Intended for: Anyone
Language: English
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A: Yes. It's free of charge in any case. Just make sure you comply with our Terms & Conditions.
Intended for:
Language: English
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A: A blue checkmark shows more credibility which may increase the number of Teachers who want to collaborate with you. The blue checkmark is given to Influencers who have specifically requested us to check the truthfulness of their account as well as their compliance with our guidelines. Suppose we cannot issue a blue checkmark, our team of moderators will leave you a message to inform what you should change in order to get the blue checkmark. So how to get it? Go "edit" your Influencer profile and change the "user application status" right above the "save" button. Select the option that states: "I allow profile review if necessary". If you already had a blue checkmark and you didn't change any fields that require moderation, you won't lose your blue checkmark. If your profile has never been reviewed, and you have selected this setting, it will automatically go in our moderation queue. If that's the case, please be patient as we work through this list with the limited resources we currently have. Remember that only our logged-in users can filter Influencers based on the blue checkmark.
Intended for: Anyone
Language: English
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A: Anyone. People who are not signed in have access to a limited version of your profile. They can see your handle, your follower count, your main social platform, your avatar, your first name, your industry, the main location and language of your audience and they can click through to your channel. That's where they can reach out to you. Logged-in users like Teachers and Students have access to your full profile. Of course, certain sensitive information you provide is never shared or shown on the platform. We don't want people to spam you.
Intended for: Anyone
Language: English
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A: Yes. Anyone who is 18 or above.
Intended for: Anyone
Language:
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A:

Currently you can create as many Courses as you like on our platform. We wouldn't encourage you to do so because it would become a mess for you in the first place. 

However, you can only ever have a maximum of 5 Single-session Courses and 5 Multi-session Courses activated at any one time. Whether they are listed or unlisted Courses, doesn't matter. This means that you can have a maximum of 10 Courses in total that are "available" for booking. 

Note i: You can only activate Courses that are moderated and approved by our Team.
Note ii: Your Course does not need to be moderated and approved by our Team when you simply duplicate it and set a different price. If you also update other fields, this Course might need to go back in the moderation queue for our Team to check it.

Intended for: Teachers
Language: English
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A:

Steps to become an approved 5StarTeacher:

1. Sign up "as a Teacher" and choose either Teacher, Coach, Consultant or Expert. (a LinkedIn profile is required)
2. Verify your account. (via email)
3. Take our Pre-Teacher Training Quiz (easy) and agree to the terms and conditions.
4. Update your profile, (our system will guide you). 
5. Create your first Single-session Course.
6. Create 50 Sessions available for booking (your availability).
7. Create a short Personal Introduction Video. 
8. Create a short Course Introduction Video.

When you are happy with your content, set each of these items to "Ready to go!" and your profile will go in our moderation queue.

9. Allow 48 hours for our team to check and moderate your profile and content. If certain changes are required, we will communicate this with you.
10. If all is good, our CEO will book one of your Available Sessions to have a short interview with you.
11. And if that is all good: CONGRATULATIONS! You have just become an approved 5StarTeacher.

Now start earning money from wherever you are in the world by sharing massive amounts of value via teaching, coaching, or advising 1-to-1 online, via screen sharing and video calls. Yay!

Good to know: Check your profile page to see a comprehensible profile status card. (this is private info)

Intended for: Teachers
Language: English
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A: If you are a native English speaker, you can update your Student's English level to the level you think they currently have. Doing so, is recorded on the Student's Profile revision log for the team to check in case a mistake was made. When the Student has a higher English level than they had previously set on their own profile, the Student will be quite happy because it opens more doors for them. The opposite, however, is a bit tricky. If you decide to downgrade their English level, please discuss this with the Student first. If the Student has a certificate which shows an English level congruent with their settings on their profile, please do not do this. If they can't prove it and you feel that having this incorrect English level on their profile is disadvantageous for the Student themselves and for other Teachers as well, then go ahead and change it.
Intended for: Teachers
Language: English
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A: Good question. We always say: do the right thing, every time. We believe that doing the right thing is to ensure that you don't trick people, that you don't scam them, that you don't write any English mistakes (use an Ai to correct your English if necessary), that you don't create low quality, not in your text, not in your videos, not in your images or thumbnails. And what about knowledge? Who are we to judge you on your knowledge of the subject you want to teach? Do we need an expert on our team for every possible subject or topic who is "more" experienced than you? We don't think so. Besides, that would be simply impossible. And what about degrees? Some teachers who have degrees are terrible teachers. Others who don't have degrees are some of the best. Therefore moderation is not a matter of knowledge or degrees. It is a matter of quality, experience, and commitment. And we agree, that is a subjective matter. But if we can't find that in your Course, it won't be approved. We are 5StarTeachers after all, not "4.9-star Teachers". So live up to it! And if it does happen that your Course can't be approved, our moderator will leave a comment for you on your Course on how to fix it.
Intended for: Teachers
Language: English
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A:

You can activate a maximum of 5 Single-session Courses and 5 Multi-session Courses at any one time. This means that you can have a maximum of 10 Courses in total that are available for booking at any one time. Some or all of these Courses can be set to "Unlisted". If you choose that option, no one will find your Courses in our listing and search pages anymore.

A Strategy
You would choose to set all your Courses to "Unlisted" if you wanted to take 100% control of your own marketing efforts. This means, that you will have to share your Course links with your potential audience, e.g. on your social accounts. It could be a useful strategy to some 5StarTeachers who are, for example famous or have become too popular on the platform.


Note i: You can only activate Courses that are moderated and approved by our Team.
Note ii: If you don't have enough "Available Sessions" for the next 30 days, all your Courses will automatically be deactivated and you will be notified of that. In that case, simply add more available Sessions and activate your Courses again at the click of a button.

Intended for: Teachers
Language: English
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A: Duplicating a Course is the easiest way to create a copy of an already approved Course. But you must select a different price. All Courses collect data so it's wise to not modify your Course but duplicate it and modify the duplicate instead. That way, you can easily do A/B testing. When you update certain fields on any approved Course, it will go back into moderation. The updated fields that will send your Course back into moderation are: - the title - the tag line - the subject - the Course type (if not Subject-only Course anymore) - the audience - the skill tags - the topic tags - the category - the English description - the English summary - any external links - any images - your own specific T&C (unless it's now blank) - your Course Intro Video
Intended for: Teachers
Language: English
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A: Of course. For some types of Courses, books are simply indispensable. If you are going to use a book to teach your Student, there are fields on your Course where you can upload a picture that "you" took of the book cover, where you can set the title and the ISBN of the book. Do mention in your description that having the book is a requirement, if you need them to own this book as well. This is a great strategy to attract more Students who are familiar with this book. Note: Uploading a picture you have taken of the a book cover and posting it here on your Course for the purpose of teaching and to encourage your Student to buy the book, is generally considered "fair use" under the copyright law.
Intended for: Teachers
Language: English
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A:

Oure Teachers are the heart of our platform and we want them to be in control as much as possible of who can book their Courses. 

Therefore our Teachers can set their own audience requirements on their Courses as follows:
1. a required minimum English level,
2. a required Student level, and
3. a required gender

Any Student who does not meet any of these requirements, cannot book your Course.

Why is this so?
To avoid disappointment and to keep it fair. 

Minimum English level
By default the minimum English level set on every Course is "Beginner" but you, the Teacher, can change it as you like. If the Student can't speak your native language and can't speak English at a level that you require for this Course, that would be a serious problem if we allowed that. We want to avoid this at all costs.

Student level
By default the Student level is set to "adult". If you want to teach under 18s (kids), you must upload a valid Certificate of Good Conduct (CGC) on your Teacher profile and have it approved by our team. Your CGC is kept private but the Student will see a check mark so they understand that we have approved your CGC. Your CGC must be issued within the last 6 months as of the current date.

Say you wanted to specifically teach Students of a particular Student Level e.g. Primary 6 because you want to teach them English in preparation for their English Secondary School Interview, that should be possible. When you set it to be this level, only Students who have set that level on their profile will be able to book your Course.

Gender
By default the gender for your Course is set to "any" but let's say that you only wanted to teach "female" Students, you'd then set it to "female any". Then Students who are males, cannot access or book your Course. And if you only wanted to teach people from the LGB community, you'd set it to LGB.
Explore all options on our platform.

We strongly believe that no one should be forced to teach people of a particular gender, accept any English level or Student level. And conversely, no one should be forced to learn from a Teacher if they do not agree with them based on gender, language, degrees, expertise, ideologies, skills or abilities. We built this platform for it to be ethical and fair. And that's how it should be if we want you to have the happiest and best possible experience in learning, improving and growing.

 

Intended for: Teachers
Language: English
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A: Yes, you can. And you probably should. When you are logged in as an approved 5StarTeacher, go to your "Available Courses" and click the "Request This" button for a Course, it will automatically create a Request for you and bring you to the Request update page where you should modify a few settings. Make sure to create a GREAT Request title. For example: "Help me learn English for becoming a cabin crew". The Student level and the minimum English level is automatically set to match your Course. Once you set your Request to "Ready to go!", it will go live (published) and your Course will be connected to your Request so that Students can find your Course here as well and book it if they are interested. When a Student sees a Request in which they are interested, they can 'star' that Request and once you connect your Course to that Request, everyone who has 'starred' this Request will be notified via email. Note i: every Request is anonymous and can't be updated once it has been published.
Intended for: Teachers
Language: English
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A:

To avoid disappointment on both sides, we introduced the "accepted commitments" select options. From experience as Teachers, we often made the mistake to expect our Students to have a high commitment towards their Course but it turned out that they didn't have that kind of commitment (because we never asked them). So we were often very disappointed and so were our Students. 

Students who agree to a "casual" commitment are not likely to be coachable or willing to be pushed to work harder, follow through or improve by their Teacher or Coach. Their goals or intentions are not bad, just different. So to have both sides on the same page from the start, these "Accepted Commitments" will show the Student what level of commitment the Teacher expects from the Student. And this should result in a long lasting Teacher-Student relationship which is beneficial for both parties. You can set multiple "Accepted Commitments" as a strategy to reach a larger audience if you are willing to accept these commitments. During the Course booking, Students will need to select one of your "Accepted Commitments" in order to book this Course with you successfully.

Good to know: Students can search Courses based on the "Accepted Commitments"

Intended for: Teachers
Language: English
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A:

Since this is an online platform, we refer to the "Classroom Option" as the video call method.

You have to set at least 1 "Classroom Option" on every Course that you activate.
Use a "Classroom Option" that you are familiar with and love using.

Currently you can choose from the following:
- Zoom,
- FaceTime,
- macOS Screen Sharing,
- Google Meet,
- MS Teams, and
- StreamYard.

When a Student books your Course, they can only select 1 Classroom Option from the ones you have set.
You can choose to share your screen sharing but our recommendation for "screen sharing" is Zoom.
Note that you, the Teacher, must have a paid subscription with Zoom in order to teach 1-hour Sessions. You can set multiple "Classroom Options" as a strategy to reach a larger audience if you are willing to use these Classroom Options.

Good to know:
Students can search Courses based on these Classroom Options.

Intended for: Teachers
Language: English