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( an FAQ = a Frequently Asked Question )
There are in total 85 FAQ that match your search criteria.
A: Log in to your account. Logging in should send you to your account page and there you'll find a button that says "Update Profile". If that doesn't happen, you may need to verify your email address first if you haven't done so already. If that doesn't work for you, click on your account name in the top menu and that should send you to your account page where you can click or tap "Update Profile".
A: Go to the home page and click on "Sign up" or tap the hamburger menu so you can see the link. Then follow the instructions. We have a few questions before you can sign up as a Student. Teachers will be able to sign up very soon.
A: Most likely you have not yet verified your email address. Go find the first email we have sent you, something like this "****@5starteachers.net". There you should see a link that you need to click which will log you in automatically and verify your email address. From then, you can do anything you need to do: book Courses, book Sessions, save Teachers, sign up for Events, create Requests and much more.
A: Events are currently free webinars, meetings or gatherings organised by the 5StarTeacher team to teach you something. It's usually for training or teaching. For example, it can be for teaching English for a specific subject to a specific audience but sometimes it can also be just to engage with students or teachers or members of the 5StarTeacher team. Join them whenever you can if you have the correct requirements to join. Note: they usually have maximum signup quotas. First come, first served.
A: A Request is a request for a Course creation. Everyone can see all Requests but only verified users can create their own Requests. For example you could create a Request for learning "how to brew beer" because there may not be a Course for that on our platform at this moment. As a verified user you can tap on the "Me too" button so that everyone can see how many Students are looking for that specific Course. Only verified users can "Report" a Request if they feel that it contains inappropriate content or profanity (obscene language). Like so, we can keep the platform clean and tidy, together as a community. When a Teacher has a Course that fits a Request, they can add it to your Request so that you, the Student, can find out if their Course is what you are looking for and so find the right Teacher or Coach for you in your situation, MUCH FASTER.
A: We are no fan of apps like Whatsapp, WeChat, Line, FB Messenger and therefore we don't encourage people using it. Whatsapp, Facebook, Instagram etc are weapons of mass distraction. We want you to FOCUS and LEARN, not to be addicted or distracted.
A: It is a Course where you learn only the subject but not the subject + English for that subject. This Course does not focus on improving your English ability. Example: if you are a native English speaking Student and you want coaching, you would be looking to learn only the subject e.g. coding, painting, software, maths, beer brewing, physics, Japanese, etc.
A: No. Once you have registered on 5StarTeachers.net and you have booked and paid for a Course with one of our Teachers, it is illegal for you to hire that Teacher without using 5StarTeachers and you can be prosecuted for that.
A: After you have booked a Course but for some reason left the booking page, you can find your incomplete bookings under your Account > My Booked Courses. You will have to click the blue "book now" button again to continue where you left off.
A: It is not allowed to use our platform to recruit suitable Teachers or Coaches for yourself or other people with the intention to learn directly with them instead of using our platform. If a Teacher or Coach asks you to do so, tell them that it is not allowed and that you are obliged to report this to us.
A: That depends on the Course. If you book a Single-session Course, you'll receive only 1 Session. Single-session Courses are great to try out a Teacher or Coach to discover if they are the right fit for you. If you book Multi-session Courses, the number of Sessions is shown on each Course. Currently we have: 4 Sessions, 12 Sessions, 24 Session.
A: It is not allowed for our Students to use our platform to recruit suitable Teachers or Coaches for themselves or other people with the intention to learn directly from them instead of using our platform. If a Student asks you to teach them outside of the platform, tell them that it is not allowed and that you might report this to us. Taking the Student outside of the platform is a serious disadvantage to you.
A: In some cases you can. Some Teachers may want to offer a Single-session Course to be booked again and again. It is completely up to the Teacher. For example: imagine that you are a coder and you are stuck in your project. What do you do? Well, you could spend a lot of time watching YouTube videos, buy video Courses and MasterClasses, etc. but your problem is very specific and you need to be able to consult the expert. That's when you can look for a Teacher or Coach who is an expert in that coding language so that you can pick their brain and get unstuck in just a single Session. No need to create a job post, review and screen candidates and wait. Just book. No more wasting time.
A: 1) you can be reported 2) you don't have to sell any more, the Student makes the purchase action by themselves if they want to try you and so you don't have to spend 'unpaid' time selling and pitching your Courses to potential customers 3) you may not have a guarantee of your payment 4) you don't have that one-stop place where you can create, save and prepare all your Courses and Course materials 5) you won't have a place where millions of potential customers go to, to find the right teacher for them 6) won't you just miss the convenience?
A: We provide a one-stop place for 1-to-1 learning. We thoroughly screen our Teachers and Coaches and we provide a lightning fast search engine that helps you find the RIGHT Teacher or Coach for you. All your Courses, Session notes, assignments and documents can all be saved in one place, safe and secure up in the cloud. We offer screen sharing and argue against video calls because screen sharing 1-to-1 is the most effective way to learn any subject which use computers. You can learn via Subject-only Courses or Subject-based English Courses.
A: No. We believe that our Teachers are passionate and have great ability and therefore should be paid for the time they spend when they provide you with quality and value to YOUR life. If you disagree, we'd suggest you go to your landlord and ask him or her to wave your rent for a month and see what they say.
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